Digilocker will be an important citizen service offered by MyGov on WhatsApp to help promote digital inclusion and efficient governance.

In a major initiative to make Government services accessible, inclusive, transparent and simple, MyGov today announced that citizens will now be able to use the MyGov Helpdesk on WhatsApp to access the Digilocker service. This includes creating and authenticating their Digilocker account, downloading documents such as PAN card, driving license, vehicle registration certificate, among others, all on WhatsApp.

Government under the leadership of Hon’ble Prime Minister Shri Narendra Modi has been working for “Ease of Living” through Digital India. In this context, the MyGov Helpdesk on WhatsApp is a major step to ensure governance and government services at the fingertips of citizens.

MyGov Helpdesk, will now offer a suite of services for integrated citizen support and efficient governance, starting with Digilocker services. The new service will enable citizens to access the essential documents with ease and convenience, from the safety of their homes.

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