The decision by the Delhi Government is intended to improver the quality of services offered further.

In a bid to encourage adaptation of public transport system and have feedback mechanism to improve it further, the Delhi Government on Wednesday announced that transport department officials will need to commute aboard public buses at least once a week and give feedback on quality of services offered.

A statement issued by the Government said: “The Delhi Government has made it mandatory for Group A & B officers of Transport Department and Delhi Transport Corporation to undertake at least one journey a week in Delhi’s public buses.” These officers have been directed to submit their feedback on buses and public transportation on various parameters, including general cleanliness and maintenance, availability of marshals and driver-conductor behavior, said the Government statement.

Leave a Reply

Your email address will not be published. Required fields are marked *